I tried to get a piece of jewelery repaired that was purchased at their store and the manager wanted to charge me twice what I paid to the necklace, I asked for other repair options
they said we're to busy with other customers right now so we'll take your number and call you with other options on repairing the necklace, They never called.
I wanted to trade up a pearl and diamond necklace that I have an extended warranty on and they wouldn't.
They just want the money for the extended warranty - they don't actually honor anything it states.
Terrible customer service
Review about: Belden Jewelers Repair.